Administration Coordinator | St Lukes

The Role

Come and join our team at St Lukes - Woolloongabba where we are leading the industry in driving our award winning ‘Better Together’ model, raising the quality of living in aged care. At St Lukes we are proud of our culture; we are an embracing and supportive team, we welcome resident preferences and choice, we connect to engage our community of residents, families and care staff. 

We are currently looking for an experienced and customer-focused administration professional responsible for delivering exceptional customer service and comprehensive administrative support within a Retirement Village and Residential Aged Care environment.  Join our friendly team in Woolloongabba on a Perm Part time 22.5 hours per week - Monday, Tuesday and Wednesday.

Our employees enjoy an enviable range of benefits, including the following:

• Competitive hourly rates + Super
• Work on your terms – flexibility and stability – Choose a roster which works for YOU and your family commitments
• Flex-Up – work additional overtime hours as available and boost your income
• Enjoy additional yearly paid Well-Being and Community leave days
• 14 week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby program – an employee support service connecting you to a team of maternal health experts, midwives, and nurses
• Employee Referral Program – refer your friends and family members to join us and receive $500.00 per successful referral (Conditions apply)
• Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
• A supported employee Learning program, including a customised Induction on joining us
• Attractive employee discounts on Australian Unity Banking products, Private Health and General Insurance

Your New Role.

• Providing outstanding customer service to retirement village and residential aged care residents, families, and visitors and teams across the Site.
• Coordinating and undertaking a broad range of administrative functions, including correspondence, document management, invoicing, reporting, record maintenance, and compliance documentation.
• Supporting village operations and aged care services through effective communication and coordination between residents, families, management, clinical teams, and external stakeholders.
• Providing efficient, friendly, and professional service to all internal/external customers

About You.

Above all, you will align to our Values of Bold, Warm and Honest.  You will be able to demonstrate empathy and the ability to provide excellent care for your customers.

• Excellent communication skills with a passion to put customers first
• Experience in a fast-paced environment with a flexible and team orientated approach

If you’re seeking a role with real purpose and where you can create meaningful customer relationships and provide care which empowers and supports, the most deserving people in our communities - please apply today.

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please