Care Team Leader

Are you a people‑focused leader who thrives on making a real difference?

Join our Home Health team as a Care Team Leader, where every day brings the opportunity to empower your team, uplift your customers, and shape a positive, supportive care environment.

In this pivotal role, you’ll guide and mentor a team of dedicated carers, helping them deliver safe, consistent, high‑quality home care to customers across the Busselton, Bunbury and Peel region. If you enjoy balancing hands‑on leadership with problem‑solving, collaboration, and continuous improvement, this is your chance to create meaningful impact—every single day.

Your hours of work will be Monday to Friday working between 8am to 5pm - rotating start between 8am to 4pm and 8am to 5pm. You will be working with 2 other Care Team leaders and supported by an experienced and supportive Manager. 

What you'll be doing: 

• Lead and inspire a team of personal carers to deliver exceptional, person‑centred care to customers living safely and independently at home

• Coach, mentor, and develop your team through regular feedback, support, and performance conversations

• Oversee daily service delivery, including scheduling, compliance, and quality assurance

• Partner with internal teams to resolve issues, respond to incidents, and improve care outcomes

• Support recruitment, onboarding, and capability building to grow a strong, engaged workforce

• Champion safety, wellbeing, and quality standards, ensuring compliance with aged care regulations

• Foster a positive, inclusive team culture focused on communication, collaboration, and measurable improvement

To succeed as a Care Team Leader, you’ll bring a blend of leadership, compassion, and practical know-how, including:

• Proven experience leading and supporting a team of field workers - care industry experience advantageous 

• A natural ability to coach, motivate, and build capability in others

• A strong customer focus and commitment to person‑centred care

• Confident decision‑making, resilience, and excellent self‑management

• Strong communication skills and the ability to engage frontline staff effectively

• Proficiency in Microsoft Office and comfortable with digital workflows

• Experience supporting return‑to‑work plans (highly regarded)

• A mindset of continuous improvement—always looking for ways to lift performance and outcomes

Why join us?

• Hourly rate of $44.23 p/h + Super 

• Hybrid working - 2 days working from our West Perth office

• A supportive leader and collaborative peer by your side

• A growing region offering new opportunities and variety

• Additional Leave benefits including Community, Wellbeing & Deep Listening Leave

• Career development with full access to LinkedIn Learning & internal opportunities

• Staff discounts across our insurance products as well as our travel and retail partners

• Fitness Passport – discounted access to 1,500+ gyms & facilities

• Novated Car Leasing options through our partners Maxxia or Flair Cars

• 14 weeks paid Parental Leave

If you’re ready to step into a role with purpose, influence, and plenty of opportunity to grow, we’d love to hear from you. Click APPLY button to submit your application. 

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan