Neighbourhood Leader

Lead and inspire a multidisciplinary team to deliver high-quality, person-centred care to our Aboriginal Home Health customers while shaping the Service Delivery function. Australian Unity's Aboriginal Home Health Neighbourhoods are a vibrant and supportive community of connected health and care professionals. They work together to empower our Mob, helping them understand their wellbeing needs and navigate complex healthcare systems, networks, and relationships. They deliver quality, safe care that enables our Mob to live and age well at home or in a place of their choosing.

Your Opportunity

The Neighbourhood Leader is a visionary and inspirational person eager to make a difference in the lives of ageing Aboriginal Australians. As the conductor and orchestrator of the neighbourhood ecosystem, the Neighbourhood Leader puts the customer front and centre, while coordinating the day-to-day operations of the neighbourhood to deliver safe and high-quality care to customers and patients. You will directly lead a team of Care Team Leaders whilst also being the driving force to inspire the broader neighbourhood team, Practice Leads, and multidisciplinary team (MDTs) to embrace new ways of working, always focused on customer outcomes.

As the Neighbourhood Leader, you will work alongside the broader ecosystem to strengthen the integration and delivery of services as well as working relationships. This role will bring together people from across our Home Health business, external health partners, and agencies, to develop a high-performing and cohesive team with the right values, behaviours, and competencies. This permanent full-time role is available within our Metro Sydney and surrounds location.

Your Skills and Experience

• Certificate IV or Diploma in a relevant field, Business qualification (or equivalent experience)
• Demonstrated operational and frontline experience in the care industry
• Demonstrated experience leading geographically dispersed teams
• Excellent verbal and written communication skills combined with the ability to engage with a frontline workforce using various communication channels
• Proficiency using the Microsoft Office suite of applications
• Working knowledge of regulatory requirements including funding types and aged care quality standards
• Ability to build partnerships within the business and achieve outcomes through others
• Experience working with Aboriginal Medical Services (AMS) is preferred

We value lived experience and community knowledge. If you don’t meet every criterion but feel you could contribute meaningfully to this role, we’d love to hear from you.

Benefits & Perks

• We recognise the importance of cultural responsibilities and offer dedicated cultural leave as well as access to our Aboriginal and Torres Strait Islander network.
• Flexibility for Work-Life Balance
• Additional yearly paid Well-Being, Community and Deep Listening leave days
• Fitness Passport Discounts (NSW & VIC)
• Purchase up to 2 Extra Weeks Leave
• Employee Discounts across Banking, Health and General Insurances
• Novated Leasing options for a New Car

How to Apply

Click APPLY or contact Tim Allen at tiallen@australianunity.com.au for a confidential yarn.

Australian Unity is an Equal Opportunity employer. We encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds, and mature-aged people. To view our Reconciliation Action Plan, please click here.