Retirement Community Manager

We are looking for an experienced Retirement Community Manager to join the team at Constitution Hill Retirement Village in Northmead.

As the Retirement Community Manager, you will manage and oversee the day-to-day operations of our largest Retirement Village while ensuring an outstanding experience and quality service to our residents. This is a full-time position working 8:30am to 4:30pm. 

What’s on Offer:

We value our team greatly and the wonderful work they do within our Residential Communities, to enhance the lives of our residents – the most deserving people in our communities.

Our employees enjoy an enviable range of benefits, including the following:

• Competitive remuneration plus super
• Enjoy additional yearly Well-Being and Community leave days
• 14 week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby program for permanent part time employees
• Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
• Attractive employee discounts on Australian Unity products including Financial Advice, Home Loans, Private Health and General Insurance
• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants and more

Your New Role

What does your new role look like?

• Managing a small team which include administration, gardening and maintenance officers, delivering effective leadership, providing coaching and ongoing support
• Engaging in the community; gaining resident feedback and building strong resident and business relationships
• Effective financial management; overseeing and delivering financial budgets, reporting, processing orders for contract services
• Meeting with Resident Committee; gaining valuable insight on community operations and opportunities
• Conducting self-assessments; identifying gaps and improvements aligned with the ARVAS Standards

About You  

• Proven experience in a similar role and management of Retirement Community operations
• Strong financial acumen with experience in budgetary and financial management
• A compliance driven individual with thorough knowledge of the ARVAS Standards and Retirement Villages Act 1999
• Strong stakeholder engagement, problem solving and conflict resolution skills
• Proven ability to identify, meet and exceed key outcomes of national accreditation
• Experience in leading teams and managing gardening/contract services

If you’re seeking a role with real purpose and where you can create meaningful resident relationships through your outstanding resident care, please apply today.

This role is a key personnel role and as such is subject to additional suitability requirements.

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres Strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan