Senior Workforce Systems Analyst - People & Culture
Date: 21 Aug 2025
Location: Melbourne, VIC, AU, 3000
Company: Australian Unity
What Makes Us, Us
We want to be the most trusted wellbeing company in Australia, and this means our focus on wellbeing starts with our people. We support our employees’ Real Wellbeing so that they can better support our members’ and customers’ wellbeing journey.
At Australian Unity we’re for Real Wellbeing. For us, Real Wellbeing means so much more than physical health. It’s about your standard of living, your personal relationships and being connected to your community. It’s about what you want to achieve in life, while having the security to get out and do what makes you happy.
We’re bold, warm and honest. We make a real difference to people’s wellbeing.
Our Opportunity
As a Senior Workforce Systems Analyst, you’ll play a pivotal role in our employee experience ambition. As part of this pivotal role the Senior Workforce Systems analyst will support the P&C teams with a balance between great employee experience and scalable solutions that drive effectiveness and efficiency for our People and Culture (P&C) operational teams.
In addition the Senior Workforce Systems Analyst plays an important role in maintaining and enhancing the people systems that underpin the end to end employee pay process. The key responsibility of this role will be to develop, maintain and administer the UKG Pro Workforce Management system, including timekeeping, scheduling, and attendance modules. The role will provide technical support to the P&C teams in the root cause analysis across the end-to-end payroll systems and integrations.
Key Responsibilities Include:
- Lead System Administration: Administer and maintain the UKG Pro Workforce Management system, including timekeeping, scheduling, and attendance modules. Configure and update UKG/Kronos pay rules, accruals, work schedules and other configurations
- Drive Innovation: Implement and integrate system updates and new functionalities with minimal disruption.
- Solve Problems: Troubleshoot technical issues, providing expert support to P&C Operations and Payroll teams.
- Ensure Compliance: Configure systems to meet legislative requirements, audits, and company policies.
- Collaborate: Partner with P&C and technology teams to enhance processes and maintain data integrity.
- Provide Insights: Generate reports and analyze workforce data to guide informed decision-making.
- Governance and Accuracy: Design processes to maintain payroll accuracy and legislative compliance.
- Develop Expertise: Build an in-depth understanding of P&C systems and their integrations to ensure smooth data flows.
- Offer Expert Advice: Provide clear guidance on legislative obligations, modern awards, enterprise agreements, and employment policies.
What are we looking for?
- Proven experience in administering and implementing UKG Pro Workforce Management (or equivalent) systems.
- Strong knowledge of UKG/Kronos pay rules configuration and management.
- Familiarity with payroll systems and integration of UKG/Kronos with payroll software.
- Excellent problem-solving and troubleshooting skills.
- Ability to work independently and work across multiple projects.
- Experience and knowledge in interpretation of complex Enterprise Agreements and awards
- Demonstratable knowledge of complex Payroll integrations – specifically with time and attendance systems such as UKG
- Experienced in the development of process and procedural documentation
- Ability to work to tight deadlines
- Business degree or qualification desirable but not essential.
What’s on Offer:
You will enjoy a range of great employee benefits and rewards including:
- Competitive salary + bonus program
- Enjoy additional yearly Well-Being and Community leave days
- 14-week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby
- Employee Referral Program
- Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
- Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
- Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
- Available access to LinkedIn Learning courses through our great Learning platform
For further benefits visit: https://www.australianunity.com.au/careers/culture
Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.