Senior Manager Business Risk

About us

Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community.

As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.

For us, Real Wellbeing encompasses the whole experience of life. It’s about feeling supported in your health, connected with your community and empowered to live life on your terms.

Your New Role Looks Like This:

As a Senior Manager, Business Risk, you’ll partner closely with leaders across Wealth & Capital Markets to deliver practical, forward-thinking risk solutions that support commercial performance, regulatory compliance, and long-term sustainability.

This is a highly collaborative first line business engagement role reporting into the Head of Operational Compliance and Assurance and working closely with the General Manager, W&CM Operations to strengthen our risk and compliance capability and embed a proactive risk culture across the division.

What You’ll Be Doing:

• Lead business risk operations, ensuring alignment with approved frameworks, delegations, and policies.
• Provide operational advice and propose enhancements to risk and control practices that support business objectives.
• Oversee business compliance with policy obligations and support uplift initiatives as directed by the Head of Operational Compliance and Assurance
• Enhance risk data and reporting quality, enabling more insightful and timely decision-making.
• Manage operational incidents and breaches from identification through to resolution, in line with regulatory requirements.
• Lead the design and implementation of critical controls and risk mitigation processes.
• Drive documentation of key business processes, vendors, systems, and controls, building a clear risk landscape.
• Own and continuously improve Business Continuity Planning (BCP) across W&CM in line with Group policy.
• Champion the timely completion of BCP attestations, testing, and compliance obligations.
• Build trusted partnerships with the WCM and Operations leadership teams, empowering them to own their risks, controls, and action plans.
• Collaborate with second line Risk & Compliance and Internal Audit teams to support a robust three lines of defence model.
• Deliver customer-centric risk initiatives that enhance experience and portfolio performance.
• Drive the WCM Control Self-Assessment program, uplifting risk maturity and enabling informed, strategic risk-taking.
• Influence business decisions through the delivery of practical risk insights, Go / No Go participation, and regulatory change programs.
• Lead and deliver targeted risk projects and frameworks that support business agility and resilience.
• Embed a customer-first mindset into all risk management activities, supporting feedback loops that drive innovation and improvement.

About You:

We’re seeking a confident, collaborative risk leader with deep experience in operational risk, compliance, or assurance within financial services with exposure (or awareness) to retirement villages.

You’ll bring:

• Strong stakeholder management and business partnering capability
• A passion for driving a proactive, customer-focused risk culture
• Experience in delivering uplift projects, frameworks, or risk transformation initiatives
• Familiarity with risk tools, compliance frameworks, and regulatory change
• BCP experience (will be highly regarded)

What’s on Offer:

You will enjoy a range of great employee benefits and rewards including:

• Competitive salary + bonus program
• Enjoy additional yearly Well-Being and Community leave days
• 14-week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby
• Employee Referral Program
• Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
• Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
• Available access to LinkedIn Learning courses through our great Learning platform

For further benefits visit: https://www.australianunity.com.au/careers/culture

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.