Senior Digital Product Manager

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Date: 3 Sept 2026

Location: Melbourne, VIC, AU, 3000

Company: Australian Unity

Senior Digital Product Manager, Home Health

Australian Unity

Applications Close: September 15th, 2026

About us

Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community.

As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.

For us, Real Wellbeing encompasses the whole experience of life. It’s about feeling supported in your health, connected with your community and empowered to live life on your terms.

The Opportunity

Join our team as a Senior Digital Product Manager and be at the forefront of shaping our digital future! You’ll craft the vision and strategy that drives our product teams to solve meaningful customer and business challenges, delivering solutions our customers love, that also make commercial sense, and align with our wider business goals.

You’ll join Australian Unity’s Home Health platform, a large-scale, purpose-led operation of more than 6,500 employees and over $1 billion in annual revenue, where digital innovation helps deliver essential human services that support people to stay healthy, independent and connected to their communities.

In this dynamic role, you’ll keep a pulse on market trends and cutting-edge technologies, continuously looking for opportunities to innovate. Collaborating with stakeholders and cross-functional teams, you’ll uncover new ideas and drive product improvements using a customer-focused, test-and-learn approach.

From initial discovery to product launch and beyond, you’ll own the entire product lifecycle, ensuring our products grow and evolve. You’ll lead the charge in defining features, managing timelines, and ensuring quality, while working closely with the CTO, Home Health to build and grow our Digital Product capability.

As a thought leader, you’ll play a pivotal role in establishing a thriving Community of Practice, offering your deep expertise to guide the development of innovative digital products. Your exceptional stakeholder management and influencing skills will make you the key figure in turning diverse insights whether from sales, customers, or tech into a cohesive product vision and roadmap.

With the exciting challenge of navigating a complex digital landscape and driving growth, your success will come from building strong internal partnerships and keeping stakeholders engaged in the journey.

Key Responsibilities

Work closely with business areas including sales, support, marketing, and engineering to define success, validate propositions and deliver the best possible customer experience to ensure the solution is valuable and viable particularly in our Home Health business.
Translate product strategy into detailed requirements for prototyping and development by the delivery team
Identify areas for growth and create digital roadmaps to help drive digital sales and adoption
Work with Digital Designers and Researchers to run discovery and design sprints to identify opportunities and validate hypotheses
Prioritise product features and communicate reasoning to stakeholders
Define and track success metrics
Work to iteratively meet the needs of all of our customers and provide value across the whole product lifecycle.
Develop and implement product strategy and vision that is consistent with the group digital strategy and business strategy
Validate ideas and ensure teams are aligned to business goals. Identify customer needs, and support stakeholders to understand and define the business values
Manage the end-to-end digital product development process aligning to group frameworks and processes
Gather and prioritise requirements based on customer needs, market trends and business priorities. Define clear and actionable user stories and acceptance criteria.
Manage the product planning process, and work cross-functionally to keep the digital roadmap on track and relevant
Monitor key performance indicators to assess product performance and user engagement. Use data and insights to identify areas for improvement and optimization

You will bring:

Relevant degree qualification preferred.
5+ years of relevant experience in Digital Product Management specifically in product design in a high growth digital environment. Healthcare/Human Services/ Aged-Care exposure is highly desirable.
Demonstrated track record of managing digital products from concept to launch
Strong understanding of product development methodologies
Well-developed documentation and management practices
Experience in shaping priorities, and managing different skills within a team.
Ability to effectively context switch on tasks of varying complexities, meet deadlines and where required work well under pressure.
Strong communication skills both verbal and written – ability to effectively communicate complex information and tailor communication according to audience.
High Desirable: Omnichannel strategy and optimization knowledge and experience

Why Join Us?

At Australian Unity, we provide a supportive, flexible and purpose‑driven environment where you can make a meaningful impact.