Senior Digital Content Author
Date: 2 Apr 2026
Location: Melbourne, VIC, AU, 3000
Company: Australian Unity
About Us
It’s an exciting time to be joining Australian Unity – we have grown significantly over recent years and are transforming to capitalise on further growth opportunities to help our customers and employees thrive. We operate with commercial principles and with a strong social purpose to create community value. Australian Unity is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.
Established in 1840, we’re Australia’s first member-owned wellbeing company. Today we have over $1 billion in revenue and provide smart solutions and services to more than 700,000 Australians. We employ over 7000 people and our purpose is to Help People to Thrive.
About the Opportunity
The Senior Content Author is responsible for publishing and managing content on Australian Unity’s digital assets including www.australianunity.com.au, microsites, mobile apps, and other platforms.
The role is part of a cross functional agile squad with this role functioning as a custodian of our digital assets and works closely with stakeholders to drive acquisitions and service outcomes in line with business objectives. It’s a fast-paced environment where people are collaborative, driven and enthusiastic.
- Create, edit and publish website content and pages in the Enterprise CMS (Sitecore).
- Create, maintain and support content changes on the website whilst adhering to best practice guidelines and standards, AU brand guidelines and AA Accessibility.
- Manage content requests from initial request to digital asset selection, stakeholder review, feedback and publication.
- Support the Analytics and optimisation teams in the execution of A/B test initiatives as required.
- Build positive, productive and collaborative relationships with stakeholders to advocate for digital and create high quality content experiences that meet both business and customer needs
- Function as an SME for the CMS, working with stakeholders and developers to feed in requirements and test new components
- Contribute to process creation and optimisation to improve efficiency of content delivery
About You:
- Previous experience working as a Digital Content Author, Content Producer or comparable role
- Demonstrated experience in building web pages and publishing new content in an enterprise environment
- Experience using an enterprise CMS – Sitecore 9.0+ or Adobe Experience Manager, essential
- Knowledge of UX best practice, English language and grammar, plus hands on HTML and coding experience required
- Experience working with marketing and product stakeholders and leading the delivery of content requests, providing recommendations and guidance as needed
- Experience working as part of an Agile team under Agile methodologies preferred.
Why Join Us?
You will enjoy a range of great employee benefits and rewards including:
- Competitive Remuneration and Incentive Program
- A range of attractive product and service discounts from Australian Unity’s Retail and Wealth Management portfolio – including health insurance and banking products
- Supported Learning and Career Development program
- Flexible Working Arrangements including Work-From-Home days with a real work-life balance
- Available access to LinkedIn Learning courses through our great Learning platform
- Additional paid Wellbeing and Community Volunteer Days yearly
Why Join Us?
You will enjoy a range of great employee benefits and rewards including:
- Competitive salary + bonus program
- Enjoy additional yearly Well-Being and Community leave days
- 14-week paid parental leave, with equal benefit for both parents
- Employee Referral Program
- Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
- Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
- Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
- Available access to LinkedIn Learning courses through our great Learning platform
For further benefits visit: https://www.australianunity.com.au/careers/culture
Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.