Senior Business Analyst

Join us and let’s make a bigger difference together.

Established in 1840, we’re Australia’s first member-owned wellbeing company. Today we have over $1 billion in revenue and provide smart solutions and services to more than 700,000 Australians. We employ over 7000 people and our purpose is to Help People to Thrive.

It’s an exciting time to be joining Australian Unity – we have grown significantly over recent years and are transforming to capitalise on further growth opportunities to help our customers and employees thrive. We operate with commercial principles and with a strong social purpose to create community value. Australian Unity is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Opportunity:

The Senior Business Analyst plays a pivotal role in delivering complex business and technology initiatives that drive measurable value and enable organisational strategy. Acting as a trusted partner to senior leaders and project sponsors, you will ensure business needs are understood, prioritised, and translated into practical, risk-aware solutions that optimise processes and improve performance.

Leading analysis and delivery of complex requirements across projects and strategic initiatives, this role ensures alignment between business objectives and solution design while supporting business readiness and change adoption.  The Senior Business Analyst produces high-quality artefacts, including but not limited to business cases, functional specifications, process maps, and target operating models, while ensuring alignment to enterprise governance and compliance standards.

Accountabilities will include:

• Managing elicitation of complex, cross-functional business and technical requirements.
• Facilitating workshops with diverse stakeholder groups to align requirements to business goals.
• Leading identification of process improvement opportunities aligned to organisational objectives through effective change management strategies.
• Developing detailed process improvement proposals, including benefits analysis and risk considerations.
• Creating and maintaining data mappings for integration projects, ensuring alignment with business needs and functional / technical specifications.

• Managing relationships with a variety of stakeholders to ensure alignment of business needs and project goals.
• Supporting UAT planning and execution.
• Supporting business readiness planning and contribute to benefits realisation activities.
• Mentoring junior analysts and contributing to the uplift of business analysis practices across projects

About You:

To be successful in the role you will be able to demonstrate the following skills and capabilities:

• Deep analytical capability.
• A strong understanding of business operating models, system integrations, and data migrations.
• Proficient in data modelling and mapping techniques.
• Strong understanding of system integration concepts (e.g., APIs, ETL processes, middleware).
• Experience navigating a fast-paced, complex environment.
• Experience working in heavily regulated environments
• Driving initiatives that achieve both operational and strategic benefits for the organisation.

What’s on Offer:

You will enjoy a range of great employee benefits and rewards including:

• Competitive salary + bonus program
• Enjoy additional yearly Well-Being and Community leave days
• 14-week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby
• Employee Referral Program
• Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
• Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
• Available access to LinkedIn Learning courses through our great Learning platform

For further benefits visit: https://www.australianunity.com.au/careers/culture

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.