Senior Accounts Receivable Specialist

About us

Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community.

As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.

For us, Real Wellbeing encompasses the whole experience of life. It’s about feeling supported in your health, connected with your community and empowered to live life on your terms.

About the Opportunity

As our Senior Accounts Receivable Specialist, you will play a key role in ensuring the smooth and accurate delivery of end-to-end accounts receivable operations across our Home Health business.

Working in a high volume and fast paced environment, you will oversee complex billing, collections, reconciliations, and government funding processes while supporting and mentoring a small team. This is a hands-on role where your attention to detail, problem solving skills, and ability to build strong stakeholder relationships will make a real impact.

You will also have the opportunity to identify process improvements, streamline workflows, and contribute to the ongoing success of a growing and purpose driven business.

What you’ll do

• Manage the full accounts receivable function including billing, invoicing, payment allocation, collections, and account reconciliation
• Oversee high volume transactions across multiple systems, ensuring accuracy, integrity, and timely processing
• Administer government funding payments and remittance processes, including bulk uploads, reconciliations, and discrepancy resolution
• Manage direct debit cycles and ensure all payments are processed accurately and on schedule
• Investigate and resolve billing and payment variances to support accurate financial reporting and compliance requirements
• Build strong working relationships with internal stakeholders, customers, and external funding bodies
• Support and guide junior team members while contributing to a collaborative and high performing team culture
• Identify opportunities for process improvement and help drive efficiencies across accounts receivable operations

What you’ll bring

You are an experienced Accounts Receivable professional with strong end to end AR knowledge gained within a complex, high volume environment. You are highly organised, detail oriented, and confident managing reconciliations, resolving discrepancies, and working across multiple systems.

You bring advanced Excel skills, a proactive mindset, and the ability to prioritise competing deadlines while maintaining accuracy. You are also a strong communicator who can build trusted relationships with a wide range of stakeholders and customers.

Experience within health, aged care, NDIS, or other government funded environments will be highly regarded, along with previous experience supporting or mentoring team members.

Why Join Us?

You will enjoy a range of great employee benefits and rewards including:

• Competitive salary + bonus program
• Enjoy additional yearly Well-Being and Community leave days
• 14-week paid parental leave, with equal benefit for both parents
• Employee Referral Program
• Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
• Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
• Available access to LinkedIn Learning courses through our great Learning platform

For further benefits visit: https://www.australianunity.com.au/careers/culture

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.