Portfolio Facilities Manager

About us

Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community.

As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.                                                                   

For us, Real Wellbeing encompasses the whole experience of life. It’s about feeling supported in your health, connected with your community and empowered to live life on your terms.

Your New Role Looks Like This:

This newly created role of Portfolio Facilities Manager (PFM) is a key strategic role within the Australian Unity Healthcare Property Portfolio. The role is primarily responsible for overseeing and assisting with facilities management, ESG projects, risk management, compliance, capital projects and other operational facets of the portfolio.

The role is responsible and accountable for the overall asset risk and compliance for the portfolio. This position reports to the Head of Direct Healthcare Property and works closely with other members of the Australian Unity Funds Management business.

• National HPT Team FM Support: Provide strategic FM guidance across the healthcare property portfolio, including oversight of capex planning, procurement and FM provider performance.
• Operational Procedures & Reporting: Ensure consistent, best-practice operational standards by managing risk, compliance, documentation, incident processes and ESG initiatives.
• Contractor & Consultant Management: Lead contractor governance, tender oversight and performance management to ensure high-quality, compliant service delivery.
• Leadership & Stakeholder Management: Act as the primary FM contact, building strong relationships and influencing outcomes across internal teams, tenants and external property management partners.
• Compliance & Governance: Uphold all safety, OHS, regulatory and policy requirements while maintaining robust documentation and supporting a safe, compliant portfolio. 
• Our Ways of Working: Take ownership and accountability, demonstrate collaboration and support especially during times of change.
• Our Way of Being Bold, Warm and Honest: Act in accordance with and be an advocate of Australia Unity values and ways of being.

About You:

• Over 10+ years of facility management exposure across multi-site environments and large complex facilities
• Strong technical expertise across building operations, sustainability, contractor management, and risk and compliance.
• Proven experience delivering or overseeing major capital expenditure projects across multi-site or portfolio environments.
• Skilled in contractor and stakeholder management, with the ability to influence, negotiate and resolve issues effectively.
• Experience reviewing commercial, legal and financial documentation to identify risks and ensure best-practice governance.
• Proven capability in asset lifecycle planning, capex budgeting and long-term operational strategy.
• Exceptional written and verbal communication skills, with a collaborative and solutions-focused approach.
• Strong ability to anticipate operational risks and implement effective mitigation strategies across a portfolio.

What’s on Offer:

You will enjoy a range of great employee benefits and rewards including:

• Competitive salary + bonus program
• Enjoy additional yearly Well-Being and Community leave days
• 14-week paid parental leave, with equal benefit for both parents
• Employee Referral Program
• Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
• Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
• Available access to LinkedIn Learning courses through our great Learning platform

For further benefits visit: https://www.australianunity.com.au/careers/culture

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.