People Systems Lead - Talent and Employee Experience

Join us and let’s make a bigger difference together.

Established in 1840, we’re Australia’s first member-owned wellbeing company. Today we have over $1 billion in revenue and provide smart solutions and services to more than 700,000 Australians. We employ over 7000 people and our purpose is to Help People to Thrive.

It’s an exciting time to be joining Australian Unity – we have grown significantly over recent years and are transforming to capitalise on further growth opportunities to help our customers and employees thrive. We operate with commercial principles and with a strong social purpose to create community value. Australian Unity is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Opportunity:

Reporting to the Head of People Systems & Technology, the P&C Systems Lead plays a critical role in driving digital transformation across all People & Culture technologies. You will be responsible for supporting and enhancing recruitment and employee support platforms, while championing continuous improvement and innovation across the broader P&C systems landscape.

You will be leading the delivery of digital solutions aligned with the Talent Acquisition and Employee Experience roadmaps. This includes supporting the implementation of a new, next-generation Talent Acquisition platform. By collaborating with SMEs, developers, and cross-functional stakeholders, the P&C Systems Lead ensures that all systems remain agile, forward-looking, and human-centric.

Accountabilities include:

• Develop and lead the delivery of scalable, user-centric digital solutions that align with business needs, P&C strategy, and emerging technologies (including AI and automation), working cross functionally across P&C and Technology.
• Collaborate with vendors and procurement to support systems lifecycle and compliance.
• Define and document system specs, workflows, and integration points.
• Ensure that any solutions delivered are properly tested and deployed effectively into production.
• Champion process simplification, automation, and continuous improvement opportunities.
• Partner with the Head of P&C Systems to support and shape the long-term technology roadmap.
• Manage, develop and support team members to encourage performance through coaching, feedback, and shared goals in line with broader people management responsibilities.
• Lead team planning using agile methodologies (e.g., Jira backlog management, sprint planning, estimation).
• Remove tech blockers and support continuous team capability uplift.

About You:

To be successful in the role you will have Strong knowledge of the P&C system domain – specifically around Talent Acquisition and People Operations, experienced across systems such as

SAP SuccessFactors, ServiceNow, UKG and Automation tools.  Further to this you will be able to demonstrate the following capabilities / experience:

• Exceptional analytical and conceptual thinking skills as well as excellent problem-solving skills and interpersonal relationship building.
• Demonstrated ability to manage tech environments and schedules.
• Demonstrated strong experience in Stakeholder Management, with the ability to collaborate with and influence key stakeholders and teams.
• Experience working with Domain & Solution Architects, Technical Lead and Development Leads to understand and shape technical solutions.
• The ability to recommend technology and process solutions to improve business performance with current systems and or integrations.
• Experience in managing vendor relationships and tracking of change management with vendors.
• Experience working with integrations across multiple platforms.
• Usage of formal documentation methodologies (such as UML, BPM, Use Cases & User Stories).

What’s on Offer:

You will enjoy a range of great employee benefits and rewards including:

• Competitive salary + bonus program
• Enjoy additional yearly Well-Being and Community leave days
• 14-week paid parental leave, with equal benefit for both parents
• Employee Referral Program
• Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
• Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
• Available access to LinkedIn Learning courses through our great Learning platform

For further benefits visit: https://www.australianunity.com.au/careers/culture

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.