Manager, Maintenance Program Delivery

About us

Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community.

As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.

For us, Real Wellbeing encompasses the whole experience of life. It’s about feeling supported in your health, connected with your community and empowered to live life on your terms.

About the Opportunity:

This role plays a critical part in ensuring the safe, efficient and reliable delivery of maintenance services across Australian Unity’s retirement communities and residential aged care portfolio. As Manager, Maintenance Program Delivery, you will oversee building, plant, equipment and grounds maintenance, ensuring works are delivered effectively, risks are managed, and budgets are achieved.

You will work closely with site teams, contractors and internal stakeholders to drive proactive maintenance programs, strengthen contractor performance and embed consistency and accountability across the portfolio.

 Key responsibilities include:

• Develop and implement proactive maintenance schedules to minimise reactive works and optimise asset performance.
• Oversee planned preventative maintenance (PPM) and ensure all works are delivered to required standards and best practice.
• Conduct regular site inspections, risk audits and condition assessments to inform maintenance programs and ensure safety and compliance.
• Provide technical advice and support to site managers across Retirement Communities and Aged Care.
• Support the development and management of maintenance budgets (capex and R&M), including tracking costs and reporting performance.
• Ensure compliance with all relevant legislative, safety and operational requirements, including permit‑to‑work systems and contractor compliance.
• Deliver clear and insightful reporting on maintenance activities, performance and forward planning.
• Support site teams to enhance maintenance performance, fostering a culture of accountability, transparency and continuous improvement. 

About You:

You are an experienced maintenance or property professional with a strong understanding of managing large, complex portfolios. You bring a practical, hands‑on approach, with the ability to balance operational delivery, compliance and cost management.

You’re confident working across multiple stakeholders and environments, and you excel at driving consistency, improving performance and ensuring high standards of safety and service.

You will bring:

• 5+ years’ experience in the property, facilities management or real estate sector
• Strong knowledge of Australian maintenance standards, building methodologies and asset management practices.
• Proven experience overseeing maintenance delivery across residential, seniors living or similar environments (highly regarded).
• Ability to conduct site inspections, assess asset condition and develop appropriate maintenance programs.
• Understanding of compliance requirements including OH&S, SWMS and permit‑to‑work systems.
• Experience managing contractors and influencing performance outcomes without direct authority.
• Strong financial awareness, including budgeting, cost management and capex vs R&M understanding.
• Excellent communication and stakeholder management skills, with the ability to build trusted relationships across teams and external partners.
• A proactive and solutions‑focused mindset, with a commitment to continuous improvement and operational excellence.

Why Join Us?

You will enjoy a range of great employee benefits and rewards including:

• Competitive salary + bonus program
• Enjoy additional yearly Well-Being and Community leave days
• 14-week paid parental leave, with equal benefit for both parents
• Employee Referral Program
• Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
• Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
• Available access to LinkedIn Learning courses through our great Learning platform

For further benefits visit: https://www.australianunity.com.au/careers/culture

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.