Manager, Maintenance Program Delivery

About us

Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community.

As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.

For us, Real Wellbeing encompasses the whole experience of life. It’s about feeling supported in your health, connected with your community and empowered to live life on your terms.

Your New Role Looks Like This:

As the Manager of Maintenance Program Delivery, you’ll be the driving force behind the upkeep of Australian Unity’s retirement communities and residential aged care facilities. You will manage building, plant, equipment, and grounds maintenance services to meet the approved annual budgets for planned and corrective maintenance and required KPis. Your role is pivotal in ensuring maintenance tasks are executed by internal and external teams with exceptional efficiency and effectiveness, safeguarding the well-being of residents and the integrity of all assets. By skilfully managing risks to people, plant, equipment, buildings, and infrastructure, you’ll play a crucial part in maintaining the high standards and smooth operation of Australian Unity’s esteemed sites.

Key Responsibilities Include:

• Develop proactive maintenance schedules to suit property needs and minimise reactive activity
• Provide technical support to site management teams as required
• Review asset management systems to monitor contractor performance/system use
• Develop schedules and inspection checklists
• Inspecting sites, buildings and infrastructure on a regular basis to determine appropriate repair and maintenance programs and methods
• Undertake regular and thorough risk audits
• Ensure corrective/follow-up actions are undertaken.   
• Ensure planned preventative maintenance (PPM) work is undertaken to schedule
• Ensure all works are effective and completed to required standards/best practice
• Attend contractor/performance meetings
• Assist in the preparation of the annual capex, planned and corrective and maintenance budgets
• Report on maintenance costs/budget as required.
• Ensure all compliance-based maintenance is to current standards/best practice

Please note that this role is available in Melbourne or Sydney.

About You:

• At least 5 years experience in the property or real-estate sector
• Experience in seniors living will be highly desirable
• A thorough understanding of Australian maintenance standards relating to property
• Proven experience managing the maintenance of a large complex (residential) portfolio across multiple jurisdictions
• Knowledge of building methodologies and practices
• Ability to carry out inspections & travel interstate
• OHS and induction practices
• Understanding of SWMS and permits to work
• Understanding of budgets, costs and expense types (CAPEX/R&M)
• Ability to influence in-house and external maintenance staff and contractors who may not be direct reports
• Excellent communication skills with the proven ability to develop and strengthen relationships

What’s on Offer:

You will enjoy a range of great employee benefits and rewards including:

• Competitive salary + bonus program
• Enjoy additional yearly Well-Being and Community leave days
• 14-week paid parental leave, with equal benefit for both parents PLUS our Bump to Baby
• Employee Referral Program
• Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
• Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
• Available access to LinkedIn Learning courses through our great Learning platform

For further benefits visit: https://www.australianunity.com.au/careers/culture

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.