Legal Operations Coordinator

Are you highly organised, tech-savvy, and excited by the idea of improving the way a legal team operates? Australian Unity is looking for a Legal Operations Coordinator who will play a pivotal role in streamlining processes, optimising our legal technology, and providing hands-on support to both our Group Legal & Governance team and broader business.

In this role, you’ll:

• Take ownership of our legal tech platforms (Icertis, Xakia, NetDocuments), becoming the go-to person for administration, training, troubleshooting, and system improvements.
• Optimise processes, from contract lifecycle management to matter tracking and governance workflows, all while using your problem-solving mindset and an eye for detail.
• Support the General Manager – Group Legal & Governance, with executive and operational support to keep things running seamlessly.
• Provide paralegal and operational support, including contract management and automation, matter reporting, and coordinating business name and trademark renewals.
• Contribute to governance and risk reporting, insurance renewals, vendor management, and legal panel engagement.
• Lead and support continuous improvement initiatives, including AI-enabled solutions, to create smarter, more efficient ways of working.

Why this role?

You’ll work at the heart of a collegiate, supportive legal and governance team that values collaboration and innovation.  It’s a role with variety and impact, where your contributions will directly improve how our function delivers value to the organisation.

You’ll have the opportunity to develop your expertise in legal technology, governance processes, and paralegal support, while also building strong relationships with stakeholders across the business.

About us

Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community.

As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.

For us, Real Wellbeing encompasses the whole experience of life. It’s about feeling supported in your health, connected with your community and empowered to live life on your terms.

About you

You thrive in a diverse work environment, are comfortable juggling multiple priorities, and enjoy finding smarter ways of doing things.

You have:

• Extensive experience providing administrative support in an inhouse legal, secretariat or private practice environment, including systems and document support.

• Excellent organisational and time management skills.
• Strong attention to detail, with a proactive and flexible attitude.
• Great people skills, with the ability to engage and support stakeholders at all levels.
• An interest in (or experience with) legal tech platforms and a curiosity for AI-enabled process improvements.

This is a fantastic opportunity for someone who wants to combine legal operations, technology, and paralegal work into one meaningful, high-impact role.

What’s on Offer:

You will enjoy a range of great employee benefits and rewards including:

• Competitive salary and incentive program
• Enjoy additional yearly Wellbeing and Community leave days
• 14-week paid parental leave, with equal benefit for both parents
• Employee Referral Program
• Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
• Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
• Available access to LinkedIn Learning courses through our great Learning platform

For further benefits visit: https://www.australianunity.com.au/careers/culture

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.