Head of Internal Audit - Home Health, RAC & Retirement Communities

About us

Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community.

As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.

For us, Real Wellbeing encompasses the whole experience of life. It’s about feeling supported in your health, connected with your community and empowered to live life on your terms.

Your New Role Looks Like This:

The Head of Internal Audit – Home Health, Residential Aged Care & Retirement Communities (HH, RAC, RC), leads the internal audit program for Australian Unity’s aged care services, including home health, residential aged care, clinical care, and retirement living.

Reporting to the Chief Audit Executive (CAE), this is a leadership role that translates the enterprise-wide internal audit strategy into a focused audit plan for the aged care services portfolio. Additionally, they will be responsible for a team of 4-6 FTEs.

The Head is responsible for delivering high-quality audit outcomes, engaging senior leaders across the aged care businesses, and leading the Group Internal Audit – HH, RAC, RC team to provide meaningful assurance and advice.

Key Responsibilities include:

• Audit Planning & Delivery: Develop and deliver the risk-based audit plan for the aged care portfolio, ensuring strategic alignment with Australian Unity’s strategic priorities; Ensure coverage of key risk areas, including clinical governance, quality of care, safety, regulatory compliance, financial sustainability, and workforce capability; Oversee the execution of audits within the aged care services portfolio, ensuring reviews are risk-focused, conducted to professional IIA standards and within agreed timeframes; Provide insights and recommendations to improve processes, strengthen controls, and support safe and high-quality client care.
• Stakeholder Engagement: Act as the primary liaison with senior executives and functional leaders across the aged care businesses; Support the CAE in engaging the Audit Committee on portfolio-specific risks and outcomes; Engage directly with operational and functional leaders during audit reviews; present findings clearly, gaining agreement on remediation actions and timeframes; Build trusted relationships with operational and clinical leaders to influence risk management and strengthen governance practices and to position Group Internal Audit as a strategic assurance partner.
• Accountability & Governance: Ensure aged care audits meet professional standards and maintain independence; Monitor and report on the progress of management action plans for the portfolio; Identify emerging risks, regulatory changes, and sector developments that may impact future audit planning; Ensure audits are delivered on time, to quality standards, and in line with IIA professional practices; Monitor the implementation of agreed management actions and escalate delays where required; Maintain awareness of aged care regulatory requirements and emerging risks and incorporate these into audit delivery.
• Leadership & People: Lead and develop Managers and Auditors within the aged care services internal audit team; Provide coaching, mentoring, and technical guidance to build subject matter depth, audit capability and professional growth; Foster a high-performing, collaborative team culture aligned to organisational values and protecting customers and members; Role model the aspired Leadership behaviors to source, lead, develop and retain high quality team members aligned to the Australian Unity culture; Partner and collaborate across functions to deliver on key strategic initiatives and drive customer obsession.

 About You:

• Tertiary qualifications in Accounting, Finance, Business, Health Administration, or a related discipline.
• Professional accreditation (CA, CPA, CIA or equivalent).
• Extensive internal audit or risk leadership experience, ideally within aged care, health, or human services.
• Strong understanding of aged care standards, regulatory frameworks, and clinical governance.
• Demonstrated ability to engage senior executives and influence risk management outcomes.
• Proven ability to lead complex audits and deliver clear, actionable recommendations.
• Proven leadership experience managing teams and developing talent.

Specifically, the successful candidate will be a highly strategic thinker with the ability to apply assurance insights to real-world operational challenges. They will be an exceptional communicator, able to tailor messages for executives, clinicians and operational leaders and adopt a collaborative leadership style, with strong coaching and mentoring capability.

What’s on Offer:

You will enjoy a range of great employee benefits and rewards including:

• Competitive salary + bonus program
• Enjoy additional yearly Well-Being and Community leave days
• 14-week paid parental leave, with equal benefit for both parents
• Employee Referral Program
• Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
• Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
• Available access to LinkedIn Learning courses through our great Learning platform

For further benefits visit: https://www.australianunity.com.au/careers/culture

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.