Digital Channels Testing & QA Analyst

Digital QA Analyst

Australian Unity - Melbourne

About us

Established in 1840, we are Australia’s first wellbeing company, delivering health, wealth and care services for our members and the community.

As a social enterprise, we’re motivated by our purpose to positively impact the wellbeing of millions. We reinvest profits to deliver products and services sustainably that matter most to our members, customers and the Australian community.

For us, Real Wellbeing encompasses the whole experience of life. It’s about feeling supported in your health, connected with your community and empowered to live life on your terms.

The Opportunity

The Test Analyst will work as part of a wider cross-functional team to plan, develop, execute and report on testing for a large and complex program of work and will have oversight and accountability for both technical and non-technical testing across corporate website, microsites, mobile apps, vendor portals, and external forms solutions.

A key part of this role is working collaboratively with a wide range of stakeholders from technical and business through to creative; to review and understand requirements and scope of solutions and deliver outstanding work whilst maintaining the customer vision and meeting deadlines. The Test Analyst will also assist in identifying product and process weaknesses, and solutions, in an environment of continual improvement.

The Test Analyst will be responsible for working closely with the development team to formulate estimates, plans and acceptance criteria, and will contribute to building team capability by training and coaching team members and stakeholders in testing methodology and protocols.

Key Responsibilities

Test plans, frameworks and environments

• Define, develop and communicate the test strategy and plan for the team and digital at Australian Unity, including both manual and automated testing (automated testing designed to increase the frequency and efficiency of testing in the development cycle).
• Develop QA methodologies, test phases and planned execution cycles, including breakpoints, cross-browser and device compatibility assessments.

Execute test framework

• Plan, manage, execute and report on end to end testing - both technical & business; including functional, exploratory, performance, regression and acceptance testing.
• Development and execution of both manual and automated test scripts using Cypress, Selenium, AppliTools, and RestAPI.
• Development of automated test scripts in C# or Java scripting languages.

Customer Obsession

• Familiarisation with UI/UX best practices, breakpoints, and picking up defects affecting customer experience.
• Listen, learn, and respond to customer and employee feedback
• Drive a genuine, customer-centric culture through sustained customer commitment

Applications Close: June 19th, 2026

The Ideal Profile

The ideal QA Analyst brings a strong customer-first mindset and proven experience across digital testing frameworks, ensuring high-quality, reliable user experiences. They are a pragmatic problem solver with a keen eye for detail, balancing technical capability across testing, documentation and deployment with strict adherence to governance and standards. Passionate about simple, elegant solutions, they thrive in fast-paced environments and collaborate effectively with stakeholders, leveraging strong communication and time management skills to deliver consistent, high-impact outcomes.

You will bring:

• Bachelor of Science in Computer Science or equivalent + minimum 3+ years commercial software development experience
• Strong experience in Program Test Management within an enterprise organisation
• Excellent knowledge of Test Phases/Methodology (ie System Testing, System Integration Testing, CI/CD practices etc)
• Extensive experience in functional, system acceptance, digital browser/device testing, VRT, Accessibility and testing for UI design and usability.
• Extensive experience using tools including BrowserStack, AppliTools, Cypress, Selenium, JMeter and RESTApi.
• Experience in testing for WCAG 2.0 AA Accessibility standards for compliance purposes
• Solid experience in agile software development practices, with a clear understanding of how to write test cases with dedicated acceptance criteria to align with test plans and strategy.
• Experienced in creating, managing and executing automated and manual testing plans within a complex web environment.
• Experience writing automated regression scripts in C# or Java.
• Experience using JIRA and Zephyr to manage fortnightly releases.
• Highly desirable: Experience working with CI/CD practices as part of the development lifecycle.

Why Join Us?

At Australian Unity, we provide a supportive, flexible and purpose‑driven environment where you can make a meaningful impact.

You will enjoy:

• Competitive salary + bonus program
• Additional wellbeing and community leave days
• 14‑week paid parental leave (equal for all parents)
• Hybrid working model
• Employee Assistance Program
• Flare / Maxxia Rewards – discounted retail, travel, entertainment
• Discounts on Australian Unity products including Health, General Insurance and more
• Access to LinkedIn Learning and professional development programs

If you’re looking to step into a leadership role where you can make a meaningful impact across a purpose‑driven organisation, we’d love to hear from you. Apply now and join us in shaping better outcomes for our members and community.

For further benefits visit: https://www.australianunity.com.au/careers/culture

 Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.