Client Connect Specialist | Melbourne

About Remedy

At Remedy Healthcare, we are dedicated to enhancing lives. Our allied health and nursing teams empower individuals to thrive with confidence at home and in the community. In the last twelve years, we've delivered in-home and telehealth care to nearly 100,000 Australians, supporting them in managing their health and embracing life to the fullest.

Our Opportunity to you

The Client Connect Specialist sits within the Client Connect team, a service designed to ensure timely contact and engagement of referrals and individuals with the right Remedy Healthcare clinical program.

This permanent full time role is based at our Spring St office in Melbourne, with the flexibility to work from home a few days a week.

The day to day

• Responsible for outbound contact with referred clients, associated administration tasks and management of inbound phone/email enquiries
• Manage and support client enrolment into Remedy Health Coaching programs
• Build rapport, offer education on programs on offer to diverse clients based on eligibility and health funds

Benefits & Perks

• Flexibility for Work-Life Balance
• Extra Well-Being Leave days
• Fitness Passport Discounts (NSW & VIC)
• Buy up to 2 Extra Weeks Leave
• Employee Discounts on Banking, Health, Insurances 
• Novated Leasing for a New Car

About you

• Experience within a customer service/sales role
• Effective communication skills, especially in building rapport and managing conversations, with a strong ability to engage customers effectively
• Adaptable and solution focused with the tenacity to overcome challenges
• An interest in health and a desire to contribute to the well-being of individuals
• Enthusiastic, warm and friendly

If this role interests you, we encourage you to register via the APPLY now button.

Applications close Friday 16th May 2025

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.