AI Enablement Engineer

Join us and let’s make a bigger difference together.

Established in 1840, we’re Australia’s first member-owned wellbeing company. Today we have over $1 billion in revenue and provide smart solutions and services to more than 700,000 Australians. We employ over 7000 people and our purpose is to Help People to Thrive.

It’s an exciting time to be joining Australian Unity – we have grown significantly over recent years and are transforming to capitalise on further growth opportunities to help our customers and employees thrive. We operate with commercial principles and with a strong social purpose to create community value. Australian Unity is proud to be an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.

Our Opportunity:

The primary objective of this critical role is to accelerate AI adoption at Australian Unity by leading end-to-end AI initiatives within the People & Culture (P&C) Business. This includes identifying and prioritising high-value use cases with stakeholders, selecting the most effective technologies or vendors, implementing and delivering solutions on time, and ensuring strong adoption to realise measurable business value.

Solutions will often be delivered by leveraging vendor solutions and low-code development platforms, requiring the AI Enablement Engineer to combine business engagement, vendor coordination, and low-code development skills to achieve outcomes. Responsibilities span the full AI lifecycle: discovery, design, low-code development, delivery, governance, change management, and post-deployment support.

In addition, the role contributes to enterprise-wide strategic AI initiatives, with the opportunity to specialise in one or more of three areas: AI Literacy & Change Management, AI Governance, or AI Innovation Process Optimisation, shaping our Enterprise AI Framework / Target State Architecture in the specialisation area. The role may also contribute to mentoring juniors, citizen-developers, and AI Ambassadors.

Mastering first-principles thinking will be critical to success in this role—challenging assumptions, breaking problems down to fundamentals, and designing AI solutions that directly address core business needs, while also providing thought leadership in enterprise-wide strategic AI initiatives. By applying this approach, the AI Enablement Engineer will shape both domain-level delivery and help drive Australian Unity’s journey to becoming an AI-native organisation.

Accountabilities include:

• End-to-end ownership of AI adoption within a business platform squad, from identifying opportunities, facilitating prioritisation and planning, solution selection, design and delivery, managing user uptake and value realisation, and supporting solutions post-deployment. 
• Deliver AI initiatives that build user confidence, simplify adoption, and realise tangible business value.
• Ensure end-to-end delivery of AI projects—primarily leveraging vendor-provided solutions and low-code platforms—by aligning with Australian Unity’s AI Governance Procedures and actively collaborating with cross-functional teams and stakeholders.
• Apply AI governance frameworks, guardrails, and risk/compliance standards consistently across project design and delivery.
• Ensure all solutions are robust, well-documented, and aligned with enterprise standards
• Provide specialist expertise, define enterprise-level AI frameworks / target state architecture in at least one of AI literacy & change management, AI governance or AIOps process optimization

About You:

To be successful in the role you will be able to demonstrate the following capabilities / experience:

• Degree in Computer Science, Engineering, Science, Business, or other fields relevant to the role
• Substantial professional experience (5+ years), including demonstrated success in consulting, business-facing, or technology enablement roles. Experience within industries such as health, insurance, banking, or wealth & capital markets is desirable. 
• Demonstrated experience in technology solution enablement — including opportunity identification, vendor onboarding, low-code prototyping, solution design, delivery coordination, and change adoption.
• Strong communication skills and able to tailor complex AI/ML concenpts for non-technical audiences and influence decisions across business and technology.
• Exposure to or contribution towards initiatives in one or more areas of AI Literacy & Change Management, AIOps / MLOps / LLMOp
• Hands-on experience with low-code and automation platforms e.g., Microsoft Power Automate, Copilot Studio (desirable)
• Familiarity with governance and compliance frameworks related to AI, data privacy, and ethical AI (desirable)

What’s on Offer:

You will enjoy a range of great employee benefits and rewards including:

• Competitive salary + bonus program
• Enjoy additional yearly Well-Being and Community leave days
• 14-week paid parental leave, with equal benefit for both parents
• Employee Referral Program
• Employee Assistance Program – support and assistance for you and your partner at those times in life when you need it most
• Maxxia Rewards - a great range of discounts and benefits at selected retail outlets, department stores, attractions, travel, cinemas, restaurants.
• Discounts across the Australian Unity business including Private Health Insurance, General Insurance + more!
• Available access to LinkedIn Learning courses through our great Learning platform

For further benefits visit: https://www.australianunity.com.au/careers/culture

Australian Unity is an Equal Opportunity employer and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people.