Receptionist / Administrator | Kilysth Location

Join Our Team and Make a Meaningful Impact in Aged Care

Are you passionate about making a difference in the lives of older Australians? At Walmsley Aged Care, we’re proud to lead the industry with our award-winning Better Together® model — a holistic approach to aged care that enhances quality of life through connection, choice, and community.

We foster a culture of warmth, inclusion, and respect. Our team is united by a shared commitment to empowering residents and creating a supportive environment for families and staff alike.

Why Work With Us?

We value our Residential Communities teams and the incredible work they do. As part of our commitment to employee wellbeing, we offer:

• Additional Wellbeing and Community leave days each year
• 14 weeks paid parental leave — equally available to both parents
• Exclusive employee discounts – on private health and general insurance products

About the Role

As a Receptionist / Administration Officer, you’ll play a vital role in supporting the smooth operation of our residential community. Your work will contribute directly to the wellbeing of our residents, helping them live with dignity, independence, and joy.

You’ll be part of our Better Together® model, which offers a continuum of care and support services within a single location creating a truly integrated and person-centred experience.

Key Responsibilities

• Provide a range of administrative and reception services, including rostering
• Schedule meetings, manage documentation, and respond to phone/email enquiries
• General Reception duties such as answering the phone and greeting visitors as they arrive
• Maintain accurate client and staff records
• Coordinate supply orders (uniforms, stationery, laundry, housekeeping)
• Assist with resident enquiry packs, newsletters, and facility accounts
• Deliver friendly, professional service to internal and external stakeholders

About You

You’re someone who embodies our values of Bold, Warm, and Honest. You bring empathy, professionalism, and a genuine desire to support others.

To succeed in this role, you’ll have:

• Previous experience in administration and rostering
• Background in Aged Care, Retirement Living, or Health Services (preferred)
• Strong communication and customer service skills
• Proficiency in Microsoft Office
• A flexible, team-oriented approach
• A valid driver’s licence and access to a reliable vehicle
• Available to work Friday, Saturday and Sunday 10am to 3pm
• Full vaccination against Influenza and COVID-19 (2 doses)

Ready to Apply?

If you're looking for a role with real purpose — where you can build meaningful relationships and contribute to a supportive community — we’d love to hear from you.

Australian Unity is an Equal Opportunity Employer. We welcome applications from all members of the community, including Aboriginal and Torres Strait Islander peoples, culturally and linguistically diverse backgrounds, and mature-aged individuals.

To learn more about our commitment to reconciliation, please visit: https://www.australianunity.com.au/about-us/reconciliation-action-plan