Laundry Team Leader

• Leading, coaching and supporting a team of 4 laundry staff to deliver high-quality outcomes
• Organising and overseeing daily laundry operations, including setting workflow priorities to meet operational needs 
• Ensuring correct laundering techniques, chemicals, and processes are followed, and providing guidance to team members
• Maintaining a clean, organised and safe laundry environment at all times 
• Performing regular quality checks on laundered items and addressing any quality concerns promptly 
• Managing and responding to resident or family enquiries and complaints in a professional and warm manner 
• Overseeing the handling of resident personal laundry, including sorting, labelling, tracking, and ensuring accurate return of items 
• Coordinating facility linen distribution to ensure items are delivered to the correct areas in a timely manner 
• Monitoring stock levels and ordering laundry supplies as required
• Ensuring laundry equipment is cleaned, maintained, and serviced as needed 
• Supporting rostering and allocation of staff to shifts, including managing leave coverage and resourcing needs 
• Completing required documentation, including damage or missing item reports 
• Undertaking hands-on laundry duties including washing, drying, folding, stain removal, and minor clothing repairs such as sewing and mending 
• Ensuring compliance with infection control, workplace health and safety, and organisational policies

About You:

Above all, you will align with our Values of Bold, Warm and Honest. You are an approachable leader who leads by example and takes pride in delivering quality service.