Senior Clinical Scheduler

We’re seeking a motivated and collaborative Clinical Senior Scheduling Coordinator to lead a team in delivering efficient, high-quality schedules for our allied health and nursing services. In this hands-on role, you’ll guide and coach Scheduling Coordinators, apply best-practice prioritisation, and optimise processes to ensure the right care is delivered at the right time. Your leadership will play a key role in improving outcomes for our Remedy customers —helping them live healthier, more independent lives.

In this dynamic role, you’ll thrive on navigating complexity—constantly shifting priorities, solving challenges on the go, and ensuring the right people are in the right place at the right time. This isn’t a set-and-forget role; it requires a sharp eye for detail, a love for logistics, and a readiness to adapt in a fast-paced environment. You’ll work closely with the Team Leader and wider team, playing a key part in shaping our new operating model and influencing how we deliver care moving forward. With a collaborative mindset and a natural ability to lead, you’ll guide your team through change, fostering engagement and continuous improvement every step of the way.

This is a full-time role based in Queensland, with flexibility to work from one of our branches in Aspley, Oxley or the Sunshine Coast.

Your Key Responsibilities:

• Lead and coach Scheduling Coordinators to deliver efficient clinical schedules
• Manage workforce planning, triaging, referral reviews, and scheduling changes
• Collaborate with stakeholders to support rostering and service delivery
• Oversee leave management, error reporting, and compliance with scheduling guidelines
• Use data to monitor team performance and drive continuous improvement
• Coordinate third-party clinical providers when internal capacity is unavailable
• Support team training, onboarding, and development
• Contribute to after-hours rostering and on-call support as needed
• Ensure high-quality, customer-focused scheduling within clinical scopes and funding guidelines.
• Promote safety, quality, and compliance across all scheduling practices

What you’ll bring:

• Experience in scheduling or rostering (people scheduling or product/logistics)
• Clinical or aged care experience is desirable but not essential
• Ability to manage shifting priorities and meet tight deadlines
• Prior experience leading, coaching & developing a team
• Proficiency in Microsoft Office Suite
• Empathy and a customer-focused approach
• Proven experience with adhering to relevant compliance and regulatory requirements

Why work for Australian Unity? 

• Hybrid working – enjoy the flexibility of three days in the office and remote work
• Competitive salary package plus participation in our employee incentive program
• Extra leave benefits, including Wellbeing, Community, and Deep Listening days each year
• Fitness Passport – discounted access to gyms and fitness facilities (NSW & VIC)
• Purchase additional leave – buy up to 2 extra weeks of annual leave each year
• Exclusive employee discounts across Australian Unity products, travel, and accommodation
• Novated leasing – salary package a new car through Maxxia and save on tax

 Click APPLY or contact Caroline at cagray@australianunity.com.au for a confidential discussion.

Australian Unity is an Equal Opportunity employer, and we encourage applications from all members of the community, including people of Aboriginal and Torres strait Islander descent, culturally and linguistically diverse backgrounds and, mature aged people. To view our Reconciliation Action Plan, please click https://www.australianunity.com.au/about-us/reconciliation-action-plan